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Monitoring & Logging

System health monitoring, performance tracking, and comprehensive logging for MedFeed operations.

Overview​

Monitoring and logging provide visibility into system performance, user activities, and operational health. This comprehensive monitoring strategy ensures optimal system performance and regulatory compliance.

System Monitoring​

Performance Metrics​

  • CPU and memory utilization
  • Database performance indicators
  • Network latency and throughput
  • Application response times

Health Checks​

  • Service availability monitoring
  • Database connectivity checks
  • Integration endpoint status
  • Resource utilization alerts

Real-time Dashboards​

  • System performance overview
  • Active user sessions
  • Error rate monitoring
  • Resource consumption trends

Application Monitoring​

User Activity Monitoring​

  • Login/logout tracking
  • Feature usage analytics
  • Session duration metrics
  • Error occurrence patterns

Business Metrics​

  • Patient feedback collection rates
  • Clinical documentation completion
  • Task completion statistics
  • System adoption metrics

Performance Monitoring​

  • Page load times
  • API response times
  • Database query performance
  • File upload/download speeds

Logging Framework​

Log Categories​

  • Application logs
  • Security audit logs
  • System error logs
  • Performance logs

Log Levels​

  • DEBUG: Detailed diagnostic information
  • INFO: General operational messages
  • WARN: Warning conditions
  • ERROR: Error conditions
  • FATAL: Critical system failures

Log Retention​

  • Real-time logs: 30 days
  • Archived logs: 1 year
  • Audit logs: 7 years (compliance requirement)
  • Performance logs: 90 days

Alerting and Notifications​

Alert Types​

  • System performance alerts
  • Security incident notifications
  • Error threshold breaches
  • Resource capacity warnings

Notification Channels​

  • Email notifications
  • SMS alerts for critical issues
  • Dashboard notifications
  • Integration with monitoring tools

Escalation Procedures​

  • Automatic escalation rules
  • On-call rotation schedules
  • Severity-based routing
  • Response time requirements

Compliance and Audit​

Audit Trail Requirements​

  • User access logging
  • Data modification tracking
  • System configuration changes
  • Security event recording

Compliance Reporting​

  • HIPAA audit reports
  • SOC 2 compliance monitoring
  • Regulatory requirement tracking
  • Risk assessment reporting

Data Privacy​

  • Log data anonymization
  • Access control for logs
  • Secure log transmission
  • Log data encryption

For backup procedures, see Backup & Recovery. For system configuration, see System Configuration.