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Getting Started for Doctors/Nurses

Welcome to Medfeed! This guide will help medical professionals get started with the platform quickly and efficiently.

What is Medfeed?​

Medfeed is a comprehensive Medical Feedback AI platform that helps healthcare professionals:

  • Capture and analyze patient feedback
  • Generate AI-powered clinical documentation
  • Manage patient cases and workflows
  • Create detailed medical reports and analytics

Quick Start​

1. Account Setup​

  • Receive your invitation email from your hospital IT team
  • Click the verification link to activate your account
  • Set up your secure password
  • Complete your profile information

2. First Login​

  1. Navigate to your organization's Medfeed portal
  2. Enter your email and password
  3. Select your workspace/department
  4. Review your dashboard overview

3. Key Features for Medical Staff​

Patient Case Management​

  • View assigned patient cases
  • Update patient information
  • Track case progress and status
  • Access patient history and notes

Clinical Documentation​

  • Use AI-powered scribe functionality
  • Generate clinical notes from voice recordings
  • Review and edit AI-generated documentation
  • Submit completed notes to patient records

Feedback Collection​

  • Capture patient feedback through various forms
  • Review feedback analytics and insights
  • Generate patient satisfaction reports
  • Track improvement metrics over time

Task Management​

  • View assigned tasks and priorities
  • Update task status and progress
  • Collaborate with team members
  • Set reminders and deadlines

4. Daily Workflow​

  1. Morning Review: Check dashboard for new cases and tasks
  2. Patient Interactions: Use voice recording for clinical notes
  3. Documentation: Review and approve AI-generated notes
  4. Feedback: Collect patient feedback using forms
  5. End of Day: Complete task updates and case notes

5. Mobile Access​

The platform is optimized for mobile devices, allowing you to:

  • Access patient information on-the-go
  • Record voice notes during patient rounds
  • Update case status from anywhere
  • Receive real-time notifications

Support and Training​

  • Help Documentation: Available in the platform's help section
  • Video Tutorials: Access training videos from your dashboard
  • IT Support: Contact your hospital IT team for technical issues
  • Clinical Support: Reach out to your department supervisor for workflow questions

Best Practices​

  • Security: Always log out when using shared devices
  • Privacy: Follow HIPAA guidelines when accessing patient data
  • Documentation: Complete notes promptly for accuracy
  • Feedback: Encourage patients to provide honest feedback

Troubleshooting​

Common Issues​

  • Login Problems: Contact IT for password reset
  • Voice Recording: Check microphone permissions
  • Slow Performance: Clear browser cache or try different browser
  • Missing Data: Verify network connection and refresh page

Getting Help​

  1. Check the built-in help documentation
  2. Contact your department's IT liaison
  3. Submit a support ticket through the platform
  4. Call the IT helpdesk for urgent issues

For technical setup and configuration, refer to the Hospital IT Teams Guide.