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Compliance & Security

MedFeed is designed from the ground up with healthcare compliance and security as core principles. Our platform meets stringent regulatory requirements while maintaining the flexibility and usability that healthcare professionals need.

Healthcare Compliance Standards​

HIPAA Compliance​

Complete HIPAA Adherence:

  • Administrative Safeguards - Comprehensive access controls and user management
  • Physical Safeguards - Secure data centers with multi-layer physical security
  • Technical Safeguards - End-to-end encryption and secure data transmission
  • Business Associate Agreements - Full BAA coverage for all third-party integrations
  • Breach Notification - Automated breach detection and notification systems

Joint Commission Standards​

Accreditation Compliance:

  • Patient Safety Goals - Built-in safety checks and alert systems
  • Information Management - Comprehensive data governance and management
  • Performance Improvement - Continuous quality monitoring and reporting
  • Leadership Standards - Executive dashboards and governance tools
  • Documentation Requirements - Automated compliance documentation

NABH Accreditation Support​

Indian Healthcare Standards:

  • One-Click NABH Reports - Automated generation of NABH-compliant reports
  • Quality Indicators - Real-time tracking of NABH quality metrics
  • Patient Safety - Comprehensive patient safety monitoring and reporting
  • Infection Control - Tracking and reporting of infection control measures
  • Continuous Quality Improvement - Systematic quality improvement processes

Data Security Architecture​

Encryption Standards​

Multi-Layer Encryption:

  • Data at Rest - AES-256 encryption for all stored data
  • Data in Transit - TLS 1.3 for all network communications
  • Database Encryption - MongoDB encryption with rotating keys
  • File Storage - AWS S3 server-side encryption with customer-managed keys
  • Backup Encryption - Encrypted backups with separate key management

Access Controls​

Role-Based Access Control (RBAC):

  • Granular Permissions - Fine-grained access control using CASL framework
  • Multi-Factor Authentication - Required for all user accounts
  • Session Management - Secure JWT tokens with automatic expiration
  • Device Registration - Authorized device tracking and management
  • IP Whitelisting - Network-level access restrictions

Audit and Monitoring​

Comprehensive Audit Trails:

  • User Activity Logging - Complete record of all user actions
  • Data Access Tracking - Detailed logs of all data access and modifications
  • System Event Monitoring - Real-time monitoring of system events and anomalies
  • Immutable Audit Logs - Tamper-proof audit trail storage
  • Automated Alerting - Real-time alerts for suspicious activities

Privacy Protection​

Data Minimization​

Privacy by Design:

  • Minimal Data Collection - Collect only necessary patient information
  • Purpose Limitation - Use data only for specified healthcare purposes
  • Retention Policies - Automatic data deletion based on retention schedules
  • Anonymization - Patient data anonymization for analytics and research
  • Consent Management - Comprehensive patient consent tracking and management

Patient Rights​

Data Subject Rights:

  • Right to Access - Patients can request copies of their data
  • Right to Rectification - Correction of inaccurate patient information
  • Right to Erasure - Patient data deletion upon request (where legally permissible)
  • Right to Portability - Export patient data in standard formats
  • Right to Object - Opt-out mechanisms for data processing

Regulatory Reporting​

Automated Compliance Reporting​

One-Click Report Generation:

  • NABH Reports - Comprehensive accreditation reports
  • Quality Metrics - Regulatory quality indicator reports
  • Patient Safety Reports - Incident and safety metric reporting
  • Infection Control Reports - Healthcare-associated infection tracking
  • Performance Reports - Clinical and operational performance metrics

Audit Preparation​

Audit-Ready Documentation:

  • Policy Documentation - Complete policy and procedure documentation
  • Training Records - Staff training and competency records
  • Incident Reports - Comprehensive incident tracking and reporting
  • Quality Metrics - Historical quality performance data
  • Compliance Checklists - Automated compliance verification

Questions about security or compliance? Contact our compliance team or review our detailed Security Policies for more information.