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What is MedFeed?

MedFeed (medfeed.io v1.10.2) is a comprehensive AI-powered healthcare platform that transforms how hospitals capture patient feedback, manage clinical documentation, and orchestrate operational tasks. Built with Next.js frontend and Node.js backend, MedFeed provides a unified solution for healthcare operations.

Platform Architecture​

MedFeed consists of two main components:

  • Frontend Application (Next.js 15.3.5 with React 18.3.1) - Modern web interface with TypeScript, Tailwind CSS, and Ant Design
  • Backend Engine (Node.js 22.14.0) - Express.js API server with MongoDB, Redis, and comprehensive healthcare integrations

Core Modules​

🎙️ Voice Feedback System​

  • Multi-language patient feedback capture (15+ languages supported)
  • Real-time voice-to-text transcription using Deepgram SDK
  • Automated sentiment analysis and KPI generation
  • Patient case management with timeline tracking
  • Discharge and post-discharge feedback workflows

✍️ Clinical Documentation (Scribe DM)​

  • Voice-powered clinical note creation
  • Real-time transcription with waveform visualization
  • Markdown-based note editing with MDX Editor
  • Integration with existing EMR systems
  • Audio recording and playback capabilities

🛠️ Task Management & Operations​

  • Intelligent task creation and assignment
  • Kanban-style task boards with drag-and-drop
  • Department-based task routing
  • Automated escalation and notifications
  • Comprehensive audit trails and activity logging

📊 Analytics & Reporting​

  • Real-time dashboards with Chart.js and Recharts
  • EDA (Exploratory Data Analysis) with weekly/monthly reports
  • QAn (Quality Analytics) with daily/weekly/monthly insights
  • xAn (Extended Analytics) for comprehensive reporting
  • Custom KPI tracking and visualization

Key Technologies​

Frontend Stack:

  • Next.js 15.3.5 with App Router
  • React 18.3.1 with TypeScript
  • Ant Design 5.24.6 for UI components
  • Tailwind CSS for styling
  • React Query for state management
  • Formik & Yup for form handling

Backend Stack:

  • Node.js 22.14.0 with Express.js
  • MongoDB 6.0+ with Mongoose ODM
  • Redis for caching and sessions
  • JWT authentication with Passport.js
  • AWS SDK for cloud integrations
  • Agenda for job scheduling

AI & Integrations:

  • OpenAI GPT-4 for intelligent analysis
  • Deepgram for speech-to-text
  • AWS Connect for communication
  • Stripe & Razorpay for payments
  • Google APIs for various services

Security & Compliance​

  • HIPAA-compliant data handling
  • End-to-end encryption for sensitive data
  • Role-based access control (RBAC) with CASL
  • Audit logging for all user activities
  • Secure authentication with JWT and session management
  • Data backup and recovery systems

Multi-tenant Architecture​

  • Workspace-based organization structure
  • Department management with hierarchical permissions
  • User role management with granular permissions
  • Tenant-specific job scheduling and analytics
  • Isolated data storage per organization

Real-world Impact​

  • 75% reduction in documentation time
  • 90% faster task resolution cycles
  • 70%+ response rates for voice feedback vs 15% for paper
  • Real-time compliance monitoring and reporting
  • Automated workflows reducing manual administrative burden

Who Uses MedFeed​

  • Hospital Administrators - Operational oversight and analytics
  • Quality Teams - Patient feedback analysis and improvement tracking
  • Clinical Staff - Streamlined documentation and task management
  • IT Teams - System integration and compliance management
  • Department Heads - Team coordination and performance monitoring

Ready to get started? Check out our Quick Setup Guide for step-by-step installation instructions.